New selections of Crystal Lighting have just arrived!

Crystal Design Lighting and Decor FAQs

Product

  • We provide in-store or in-home consultation to help choose the best product.
  • Quotes are provided by visiting the show room or telephone.
  • Our suppliers are available through links on our web site.
  • Sample of light fixtures and decor items are on display in our show room.
  • All fixtures are approved for Canada and will have a certificate sticker.
  • We carry replacement bulbs for all fixtures currently being sold.
  • In some special cases, manufacturers will supply bulbs with the light fixtures.
  • Cleaning of Crystal Chandeliers can be done by a professional or by the homeowner using a special spray cleaner and a soft cloth.
  • It is recommended that light fixtures be installed by a licensed electrician.
  • A chandelier should hang approximately 30" over a table, if in a walking space then a minimum of 84" clearance is recommended.
  • Extra chain for most fixtures is available provided there is also enough electrical wire.
  • The recommended wattage for light fixtures is 110.
  • Most chandeliers function with a dimmer switch, however, in some case low wattage LED bulbs may require a special led dimmer.
  • We stock some fixture parts and replacement crystal pieces.

Order, Wholesale, Custom 

  • We are strictly a dealer not a wholesaler
  • Our services include custom work to suit any project size including:
    • Restaurants
    • Banquet Halls
    • Residential Buildings
    • Commercial Buildings
    • Hotels
    • Places of Worship

Payment 

  • HST is applicable on all purchases.
  • We accept the following payment methods:
    • Visa
    • Master Card
    • Debit
    • Union Pay
    • Cash
 Warranties 
  • All products are sold with a one year manufacturer's warranty effective from ship date.

Returns & Replacements 

  • All Custom & Special orders, Discount & Clearance items are final sale.
  • Regular stock items can be returned or exchanged within 14 days of purchase date with the following conditions:
    • product was not installed
    • product is in its original packaging.